FREQUENTLY ASKED QUESTIONS

About Hard Water

What is hard water?

Hard water contains minerals and metals such as calcium, magnesium, iron, copper and lead. In some cities, they use chlorine to disinfect tap water.

How does it affect my scalp?

Mineral residue from hard water can block hair follicles, affecting hair integrity and curl patternโ€”Additionally, calcium and magnesium sap away moisture leading to itchiness and flakes.


Hard water raises your scalp's naturally acidic pH. The more alkaline your scalp becomes, chances are, the more it's prone to irritations and dandruffs.

How does it affect my skin?

Incidences of eczema and psoriasis are more common in hard water areas as mineral residue on the skin can cause dryness, a leading precursor for flare ups.

How does it affect my hair?

Hard water can coat your hair with a film of mineral buildup. This leaves your hair feeling filmy, straw-like, and weighs down curls, causing them to look 'limp.' Hard water erodes the hair's elasticity as it lifts the cuticle, leading to easier accumulation of buildup.


Chlorine and copper exposure in domestic water can lead to color changes for blonde hair. Additionally, iron content in hard water are oxidisers that lead to brassy and coppery tones.

How can Bodyful help me?

Bodyfulโ€™s Vitamin Shower Filter reduces chlorine, rust, odor, and heavy metals, so fewer impurities come in contact with you. It solves part of the problem, because shower filters on the market remove calcium and magnesium.

About the Product

What are your products?

Bodyful offers Vitamin Shower Filters that remove 99% of harsh chemicals and chlorine, rust, dust, and small particles from your shower. It helps to protect your hair and skin from frizz and dryness. Not just that, our product includes Vitamin C to keep you hair and skin nourished as you shower!

What is the Vitamin Filter?

Aside from its filtration system, Vitamin Filter includes Vitamin C gel which adds another layer of protection, moisture, and hydration to your hair and skin. Also, it brings out an amazing scent to make your shower more enjoyable and relaxing.


VITAMIN Filters are available in 3 fragrance options:

- Pine Forest - earthy pines

- Sweet Oud - burnt wood

- Baby Powder - mild scent for hypersensitive

What are the benefits?

The Vitamin Filter removes chlorine and all other pollutants that can cause your hair to be prone to hair loss and your skin to dry. The Vitamin C Gel that is included in the filter adds protection and moisture for your hair and skin.

How does it work?

Bodyfulโ€™s Shower FIlter has 2 filtration systems.


The Cloud Filter is the first system that has microfiber and micro ceramic balls. The microfiber filters out rust, dust, sand, and tiny particles, the micro ceramic balls then absorbs the remaining pollutants.


The Vitamin Filter includes another step of microfiber and vitamin balls. In this stage, it filters out any possible remaining pollutants and chlorine. Last but not the least, it contains Vitamin C Gel to clear out chlorine, at the same time adds a relaxing scent into your water.

How long does it lasts?

1 Cloud Filter is good to use for 1 to 2 weeks

1 Vitamin Filter is good for 4 weeks

How do I install and change the filter?

Showerhead: Itโ€™s easy as 1 2 3! Remove the white cap on the bottom and plug the water hose of your shower.

Cloud Filter: Twist the upper head of the shower head in a counterclockwise motion, remove the old Cloud Filter, then replace a new one!

Vitamin Filter: Twist the round upper head of the shower head in counterclockwise motion, remove the old Vitamin Filter, then replace a new one with the logo facing the inside, lastly, remove the plastic film.

Orders and Returns

How long is the delivery days?

The delivery time usually takes 1-2 business days.

How much is the delivery fee?

Dubai, Abu Dhabi, and Sharjah = Free Delivery

Ajman, Fujairah, Umm Al Quwain, Ras Al Khaimah = AED 25

What are the payment options

We accept Credit Card (Visa, Mastercard, Union Pay, Samsung Pay, American Express), Cash-On-Delivery (Cash Payment will have an additional AED 10 charge).


Please hand over COD fees when delivered. COD fees will not be applied for Credit Card payment

What is your return policy?

We only accept returns and replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@m-street.co.


Once your return item is received and inspected, we will send you an email to notify you that we have received the item. We will also notify you of the approval or rejection of your refund.


If the refund is approved, then it will be processed and be credited automatically to your credit card or original method of payment, within 7 to 10 business days.

Do you ship internationally?

As of the moment, we only deliver within the UAE.

About the Brand

Where is BODYFUL based?

Bodyful Headquarters is based in Jumeirah Lake Towers, Dubai, UAE.

Where are your products made?

Bodyful products are designed in Dubai but manufactured in Korea.

Do you test on animals?

We make sure to never test on animals but still maintain the best quality.

Is it safe for babies?

Yes, all Bodyful products are safe for babies. If you  do not want to use scented Vitamin Filter for your baby, we highly recommend Baby Powder Vitamin Filter (mid scent for hypersensitive) option for baby use.


All the Bodyful products have been tested and approved by domestic and international organizations. 

Is it safe for pregnants and lactating moms?

Yes, all Bodyful products are safe for pregnants and lactating moms.


All the BODYFUL products have been tested and approved by domestic and international organizations.